so.very.angry.

I use a prepaid cell phone because I hardly use it (except to text) and I can't justify spending a chunk for a monthly plan. I've had no complaints with my service for the past 2 years... until now. I had the feeling that my minutes were rapidly disappearing, but I convinced myself I was just using it more than I realized.

I have never gone through the 300 minutes in 2 months time, so I was alarmed when I got down to 50 minutes remaining last Friday. In a matter of 6 texts sent and received, I was completely out of minutes. (That should have cost me a total of 6 minutes). I was away from home until late Friday, so I emailed my phone company that night. They replied and told me to call tech support.

I live by a general rule: don't ask for a supervisor. They can't do more than a regular agent, so don't waste your time or theirs. However, the agent I spoke to today was completely inept. She had me on hold for 70% of the call while she "checked something with her supervisor" and she just seemed new and inexperienced at her job.

I am really nice and patient on the phone. Supervisors get treated SO poorly by people that are angry or feel entitled to things. I should know. It's what I do for a living. Anyway, this supervisor got on the line and was very unhelpful. She was rude, defensive, condescending, and literally could not subtract .5 from 227 without the use of a calculator and three minutes of my time. When all was said and done, my phone is still not fixed and I screamed at a stranger on the phone.

She told me she could give me as many as 300 courtesy minutes for the problem (I've gone through more than 100 just this weekend because of the issue) and in the same breath told me that it would be 100 because I didn't call sooner to report the problem (um, noticed the problem Friday night and was out of town on Saturday. bite me) and that she was only going to issue 30 because I couldn't tell her how many text messages I've sent while having this issue. She told me she was punishing me for not calling the second I thought there might be an issue. Silly me. I thought the phone should handle that so I didn't have to.

So, I got angry. And I screamed at her for about 30 seconds. And hung up. I was most angry because the phone is still not working and I had to waste 17.5 minutes (of test texts) proving to the sup that there was an issue. I don't want to call again. Both representatives of their company failed at something simple. Neither offered solutions. Neither wanted to help. So, I'm venting to cool off before I come up with a solution of my own. I like this company and the rate I pay, so I don't cant to cancel, but I have to figure something out.

slacker

I've been posting to my blog so infrequently. Oh well. I think I have three people that read it. LOL. I have been busy, sick, and in a funk. Not all at the same time though.

Steph and I went to Katie's house last weekend. It was nice to just do something different. We usually play a couple rounds of "what do you want to do tonight?" before one of us sits down at the computer and the other falls asleep on the couch. So, it felt great to break out of our routine. We did some shopping and talking and taught Katie to make jewelry. Oddly, the Walmart in American Fork is less busy than Walmart is in Logan. I figure there are just more stores to choose from down there. Walmart here is a madhouse unless you're there before 9:00 am (and even then you wait in line 20 minutes because they have so few checkers open. Sigh)

Earlier this week, I took Maverick (my nephew) to the doctor. He broke his collarbone a couple months ago and has been in a brace forever. Jen was sick, so I got to take him in for his x-rays and then he got the brace off. I've never broken a bone, so it was kinda fascinating to watch.

I got what Jen and all the kids had and missed two days of work. I literally slept those two days away. I went back for one day and then had a weekend, which has also been filled with lots of sleep. I'm feeling better now though.

Hope everyone's doing well!

one word

Where is your cell phone?.......purse
Your hair ..........curly
Your favorite thing? ...........life
Your dream last night?.....recurring
Your favorite drink? ...........water
Your dream/goal? ...........fitness
The room you are in? ......cubicle (at work)
Your fear? .........rejection
Where do you want to be in 6 years?.......Home
Muffins? .............poppyseed
One of your wish list items?..........camera
Where you grew up? ...........Tremonton
The last thing you did? .......organized
What are you wearing?.......butter... lol
Your TV?...........dvds
Your pets? .......zero
Your computer? .....reliable
Your life? .........hermit
Your mood? .........happy
Missing someone?..........always
Your car?........paid
Favorite store?.....anywhere
Your summer? .....air-conditioned
Favorite color?...all
When is the last time you laughed? ....today
Last time you cried? .......january
Three people who email me? ....ebay, amazon, spammers
Three of my favorite foods? ......mushrooms, chocolate, vegetables
Three places I would rather be right now? .....home, shopping, cuddling

wardrobe malfunction

Ok, I don't embarrass easily, which is a really good thing because I constantly do ridiculous things. What follows is the story of my unfortunate wardrobe malfunction yesterday:

I was working away at my desk and felt something kinda weird in my lap. I looked down and saw that my pants were completely undone (think slacks - a zipper, two hooks, and a button) and hanging open. Yes.

I had a vague recollection of thinking it hadn't taken very long to use the bathroom after lunch. Now I knew why. I had simply pulled them up, tucked in my tank top, and straightened my shirt.

I'm lucky that I was stuck at my desk all day. Walking around would have resulted in those slacks finding their way down to my ankles. That would have been humorously awful.

Don't go thinking that I was flashing all my coworkers. I wear a pair of leggings or long johns under my slacks to keep warm in the winter. Plus, my shirt was longish - almost long enough to completely cover the hanging flaps of my slacks.

Yeah. Just another day in my life. LOL

good and not-so-good

I had the greatest set of roommates back in my college days. It's been eight years since we lived together, but it feels like it was yesterday. Five of us met up at Olive Garden in Layton on Saturday. We ate dinner and did a quick little catch-up on our lives. It was nice to see everyone again. Of the 6 of us, there are three nurses, two elementary school teachers, and me - the drop out! LOL

I went to bed early Saturday night because I literally could not stay awake. Sunday, I had no energy and just laid in bed watching movies on my portable dvd player. Monday, I was feeling okay, so I ran errands. That wiped me out and I spent the rest of the day being lazy. Yesterday, I was sick. Achy, nauseous, exhausted. I had a headache too. I called in sick and spent the day dozing in and out. I managed to clean my bedroom (halfway) though. Today, I pushed myself to work and I shouldn't have. I hurt everywhere. I'm starving and the thought of food makes me want to vomit. My head is pounding. And, its taking a great deal of effort to keep my eyes open. I really should have taken another sick day, but I always feel so guilty when my coworkers are short-handed. Sigh. Today is day 5 of being sick. I'm hoping to be better in just 2 days. I don't know what I'll do if I have 5 more days of this to endure. UGH.

moving forward

I've had a really rough couple of days. It seems like every 3-4 months I have a couple days where I can't handle ANYTHING. I wish I could blame it on PMS, but it's just some other cyclical bitchiness. I usually end up crying for a day and then I'm back to normal for 3-4 months.

I'm not sure the tears will come this time though. I just spent 20 minutes with a good friend of mine and my mood is so much better. Who knew that something so simple could help so much. I am so happy now that I can't remember how badly my morning went (ok, I can if I try, but I don't want to). I want to move forward with this much better mood and keep this tingly/happy feeling as long as I possibly can! And, tonight I'm spending time with another friend. Take out, a movie, and some girl-talk. Life is good.

happiness

I haven't always understood that happiness is a choice. I think I figured that out in my late teens, but it's made SUCH a difference in how I live/interact/view life and those around me. It can still be difficult to choose happiness on days that are just flat-out crummy, but I think that's when it's MOST important. I've been having mostly good days lately and here are ten reasons why:

1- Christmas is OVER!! January may be my favorite month of the year for this very reason. My tree is still up and we may leave it up for a while because I like it, it's not in my way, and well, I can!

2- Being creative. I've been working on several projects around the house, plus jewelry and scrapbooking. I am honestly happiest when I'm doing something creative.

3- Having a clean house. I love when my home is clean. It's far from spotless, but the dishes are done and the clutter is at a minimum.

4- Hearing from friends. Whether that be through email, postal mail, blogs, phone calls, IM's, text messages, etc. It makes me so happy to just connect with my friends.

5- I have a HUGE crush on a guy-friend of mine. Enough said, right?! I talk to him every day and wow. Just wow!

6- Adding people to the hitlist in Mafia Wars (on Facebook). Seriously. It is so freaking awesome and makes me smile each and every time. I added one person to the hitlist because they spelled their own username wrong. It felt good. LOL

7- Going to bed early. Some people feel bad for me if they hear that I went to bed early. Honestly, it feels awesome to climb into bed before you're completely exhausted and just relax there while you reflect on the day.

8- My niece and nephews. I love them to pieces. They are so adorable and it is so fun to see them grow and learn new things. Makes me excited for my own kids someday.

9- Work. I have a decent job and coworkers that I get along with most of the time (there may have been some drama today... oops). It provides me with structure and income and job skills that I may not have gained had I chosen a different job. Sure, my job can be super stressful, but it has benefits as well that generally even things out.

10- My home. I've never lived anywhere as long as I've lived here and I love it. I will be so sad when it comes time to leave. It has become a part of who I am in a lot of ways. I love that I can escape here. I can be private and reclusive if I want. I get alone time here. I really just adore being at home.

What's making you happy right now?